We Can Fix It

We’ve got all your maintenance needs covered.

Maintenance Requests

Fill out your maintenance request here! Please include your name, location, unit and building number, a phone number that can convienently reach you, and a brief description of what’s going on.

**Disclaimer** If you have pets, please inform us in the maintenance request and also be advised that unless you are going to be home, your pet must be in a kennel the entire time during our staff’s visit.

If you feel your request has not been properly submitted, or if you have not received a response from management within 3-4 business days, please clear your desktop or mobile browsing cache and resubmit your request. Thanks!

For EMERGENCIES ONLY, text maintenance at (270) 734-0900.

FAQ

What do I do if I get locked out and I didn't get an extra key made as suggested?

You may text the emergency number to make the request for us to come unlock your door for you, there is a $40 cash re-entry fee and it is not required for them to come if they aren’t able. If they aren’t able you would need to call a locksmith.

What is considered a maintenance emergency?

1. This would be heating or A/C is out and it is extremely cold or hot outside (we subcontract this out so we do not have control over if they come same day, they do try to fit us in same day but if they can’t they will schedule us for earliest available).

2. Water that I can’t get stopped. The main water shut offs are located at the top of the water heater turn them both opposite of the pipes and that will turn off most water issues. If it does not then you would text the emergency maintenance number for further assistance.

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513 W Dixie Ave
Elizabethtown, KY 42701

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